Privacy Policy

Last Updated: August 6, 2025

At ShineHill Studio (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our services and visit https://shinehill.studio.

By using our website and services, you agree to the practices described here.

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Information We Collect

We collect only the information needed to provide our services effectively:

• Contact Information: Name, email address, phone number, and business information.
• Billing Information: Payment details processed through Stripe (we do not store your full payment card information on our servers).
• Project Information: Content, assets, and instructions you provide for web design and related services.
• Analytics Data: Non-identifying information (e.g., pages visited, time spent on site) collected via Google Analytics and HubSpot CRM to help improve our website and services.

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How We Use Your Information

We use your information to:

• Deliver website design, hosting, and related services.
• Process monthly recurring payments for ongoing services.
• Communicate with you about your projects, invoices, and support requests.
• Improve our website and services through analytics.

We do not sell, rent, or trade your personal information.

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Third-Party Services

We use trusted third-party providers to help us operate our business:

• Stripe – Securely processes payments.
• DreamHost – Provides web hosting services.
• Porkbun – Assists with domain name registration and management.
• Google Analytics & HubSpot CRM – Helps us understand website traffic and manage client relationships.

These providers may collect or process data as needed to provide their services, but they are bound by their own privacy policies.

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Cookies & Tracking

We use cookies and similar technologies to:

• Analyze website traffic (Google Analytics).
• Improve the functionality and performance of our website.

You can manage or disable cookies through your browser settings, though some site features may not function properly without them.

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Data Security

We take appropriate measures to safeguard your information against unauthorized access, disclosure, alteration, or destruction. All payment information is handled securely through Stripe and is not stored on our servers.

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Your Rights

You may request:

• Access to the information we hold about you.
• Updates or corrections to your information.
• Deletion of your information where legally permissible.

To make a privacy-related request, email us at privacy@shinehill.studio.

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Updates to This Policy

We may update this Privacy Policy as our business grows or legal requirements change. Any updates will be posted on this page with the “Last Updated” date revised accordingly.

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Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

ShineHill Studio
https://shinehill.studio
Email: privacy@shinehill.studio